You Wanna Piece of Me???

Yesterday I worked with a couple, and I swear the guy was trying to pick a fight with me.She complained that her 2120's gave her a blister and her knee was bothering her. He muttered under his breath, but lough enough to be heard, "He'll tell you it's the shoe and try to sell you something." I told her it could be the shoe, but asked about the knee. He said, "He'll tell you he doesn't know why it hurts." She told me the issues. I told her there are many reasons we get knee pain, while I am NOT a doctor, here is what it sounds like, but I would go get it checked.I measured her foot, then watched her run a bit. She was in the right stability shoe. I got shoes.

When I came back he said, "The Old Town store watches her run, he won't watch you." Of course I watched her. He then told her, "He won't let you run outside like the Old Town store does." I said, "If you would like to go outside, why not, it's a sunny nice day." She declined.

While she was running in the various shoes he said, "Oh I bet you won't let me try on swim goggles." I looked at him and said, "Sir if you would like to try them on go right ahead." He did.She bought shoes....Nike's, and off she went.

A couple hours later he called complaining about the shoe and that no one would watch his GF run. He came in. He tried to tell the associate that the guy helping would not watch her run.

Because I have to approve returns, I said, "Sir I did watch her run, and this is the right stability, what is wrong with the shoe?" He told me her toes hit the front of the shoe. I told him we could get a larger size, or she could come back in and I would start over again.He said, "At the Old Town store they watch you run outside, you didn't do that." I calmy told him I watched her run in every shoe, and they SHE said she didn't want to go outside.

He then told me I would most likely not give him his money back. I said, "Sir if you want your money back, I will be happy to refund it." We did the return, he looked at me and told me I had been very helpful and left.

Arrrrrrrrrrgh!

I felt like he was passive aggressively trying to fight with me.

Charlie